No audio in Preview

Hello,

I import a video (which I know has sound I check it before importing it) and go through preview. What I expected to happen was for it to play the clip, so that I would know where I need edits. What actually happened was it playing the clip, however there was no audio during the preview. I ran an export with a very short clip, and found that the audio was still there. My question is now, how do I get that sound enabled in the preview? I searched online for solutions to the issue, but most of the time the people asking the questions are using some form of linux. One said to make sure that audio was enabled in the properties of the clip, when I went there its a -1, changing it to 0 or 1 does not change the fact that I cannot hear audio during the preview.

Please help.

I didn’t find the right solution from the Internet.

References:-

http://openshotusers.com/forum/viewtopic.php?f=26&t=3090

Marketing video company

Thanks

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